We want you to love what you ordered, but if something isn't right, let us know. We'll give you a refund or send you another color, a new size or an entirely different style. Returns are always free!
Returns and exchanges are accepted on merchandise within 30 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Please complete the return/exchange portion of your invoice and include it with your package. PLEASE NOTE: Shipping and handling charges are non-refundable.
Sale Items. Items that are purchased at a discount of 30% or less from the original price are considered "sale". Sale Items qualify for exchange/store credit only and must be shipped back within 14 days of purchase. Items labeled as "Clearance" are considered "Final Sale" and no refund or exchange will be issued.
How do I make a return or exchange?
Simply contact us at CustomerService@PoshBoutiqueNJ.com with the details of the reason for your return, then follow the instructions on the invoice included with your package. Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using an insured service to the address on the invoice. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).
When will my credit card be refunded?
Once your package has been received at Posh Boutique, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Posh Boutique.
